By using our WhatsApp number and jewellery services, you agree
to the following terms and conditions.
1. Service Scope
We provide product information, quotes, customization assistance and order facilitation.
Product availability may vary based on stock and customization timelines.
2. Orders & Payments
- All orders are subject to confirmation and availability.
- Prices may change based on metal rates and stone availability.
- Advance payment may be required for custom or high-value orders.
3. Returns & Exchanges
Return/exchange rules depend on the product type. Custom-made items may not be eligible.
Policies will be informed at the time of order confirmation.
4. User Responsibilities
- Provide correct details (size, address, phone) for smooth delivery.
- Verify quotes and designs before confirming custom orders.
- Do not misuse our WhatsApp number for spam or illegal activity.
5. Limitation of Liability
We are not responsible for delays due to third-party logistics, incorrect user details,
or issues beyond our reasonable control.
6. Changes to Terms
We may update these Terms & Conditions from time to time. Updated
terms will be effective as soon as they are posted on this page.
7. Contact
For any questions regarding these Terms & Conditions, please
contact us via WhatsApp at +44 77 322 2798.
